SESSIONS COVERED OVER TWO DAYS

Course Duration : 9:00 AM -    5:00 PM | Registration: 8:30 AM

  • The changing nature of disability services and the need for a clinical governance leadership ethos to support better engagement and outcomes for participants, support networks, practitioners and organisation as a whole 
  • The pillars of clinical governance and its foundations and Core elements for all clinical governance frameworks 
  • Applying clinical governance frameworks to support the delivery of NDIS Practice Standards and best practice 
  • Symptoms of clinical governance failure and catastrophic failure related to failures in clinical governance
  • Identifying and communicating board and leadership responsibilities to drive clinical governance accountability and quality outcomes for participants 
  • Understanding the role and develop sound clinical planning for optimal participants and organisational outcomes 
  • Clinical governance; more than frameworks and systems, embedding a continuous improvement and learning culture to deliver clinical governance and support participants outcomes 
  • Understand and identify barriers to best-practice, and implement strategies to move the organisation forward toward participant-centred outcomes 
  • Develop and implement organisational systems to support the engagement of participants and their support networks 
  • Establishing a Continuous Quality Improvement mindset to support the journey to best practice and delivery of meaningful participants outcomes 
  • Establishing and maintaining best-practice systems to support effective and consistent management of: 
    • The mitigation and management of risks 
    • Addressing and managing incidents 
    • Investigation of complaints and the resulting feedback and action items 
    • Managing open disclosure 
    • Medication management 
    • Communication  
  • Implementing and resourcing effective systems for management of human resources, training and continued professional development for improved staff engagement and continual improvement 
  • Establishing a timeline for effective auditing, reviews and associated reporting to measure outcomes and effectiveness 
  • Identify and determine what and how to report to the governing body and why
  • Identifying and allocating appropriate resources to ensure the environment supports staff and participants safety and quality outcomes  
  • Recognising environmental risk factors and implementing relevant strategies to establish a safe community for staff, participants and their support networks 
  • Implement systematic feedback and communication strategies to assist in the reporting and rectification of environmental risks  
  • A range of tools and resources to support staff to improve the quality of care for patients. The tools and resources include graphs, charts, diagrams and mapping tools designed to help plot the data around your intended quality improvement initiative.